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Terms of Service

New Hope Wellness Advisors DBA New Hope Aesthetics

Effective Date: 4-1-2026

1. Acceptance of Terms

Welcome to New Hope Aesthetics. By accessing our website, booking an appointment, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and others who access or use the Service.

2. Medical Disclaimer

The content provided on the New Hope Aesthetics website, including text, graphics, images, and other material, is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
  • Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
  • Booking a consultation does not establish a provider-patient relationship until a formal evaluation has been completed in our clinic.

3. Appointments and Cancellations

We value your time and the time of our providers. When you book an appointment, we reserve that time specifically for you.

  • Arrival: Please arrive 15 minutes prior to your scheduled appointment to complete any necessary paperwork.
  • Cancellations: We require at least 48 hours' notice for any cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
  • No-Shows: Missing an appointment without prior notice will result in a no-show fee and may require a non-refundable deposit for future bookings.

4. Payment and Billing

Payment for all services is due at the time of treatment unless prior financing arrangements have been made.

  • We accept major credit cards, cash, and approved financing options (e.g., CareCredit, Cherry).
  • Prices are subject to change without notice. We will confirm the cost of your specific treatment plan during your consultation.
  • All sales for services rendered and products purchased are final. Refunds are not provided for completed services.

5. User Responsibilities

When using our website or visiting our clinic, you agree to:

  • Provide accurate and complete medical history information.
  • Follow all pre- and post-treatment instructions provided by our medical staff.
  • Treat our staff and other patients with respect and courtesy. We reserve the right to refuse service to anyone demonstrating inappropriate or disruptive behavior.

6. Intellectual Property

All content on this website, including but not limited to logos, text, images, graphics, and design, is the property of New Hope Wellness Advisors DBA New Hope Aesthetics and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by applicable law, New Hope Aesthetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the website; or (b) any unauthorized access, use, or alteration of your transmissions or content.

8. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website or services following the posting of any changes constitutes acceptance of those changes.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

New Hope Aesthetics